Your data rights
In short: you control your personal data. Write to privacy@onlyrentalpattaya.com and we answer within 30 days, free of charge.
1. Applicable law
Only Rental Co., Ltd. is a company based in Thailand and provides its services in Thailand. Your personal data is processed under Thailand's Personal Data Protection Act B.E. 2562 (PDPA). The competent authority is the Personal Data Protection Committee (PDPC).
2. Your rights
| Right | What it means | PDPA |
|---|---|---|
| Access | Get a copy of the data we hold about you | s. 30 |
| Correction | Fix wrong or incomplete data | ss. 35–36 |
| Deletion | Have your data deleted | s. 33 |
| Restriction | Stop us using your data | s. 34 |
| Portability | Receive your data in a common format | s. 31 |
| Objection | Object to processing based on legitimate interest | s. 32 |
| Withdraw consent | Take back consent you gave, at any time | s. 19 |
| Complaint | Complain to the PDPC | s. 73 |
3. How to make a request
- Write to privacy@onlyrentalpattaya.com from the address linked to your account, or tell us how we know you.
- We may ask for a detail to confirm it is you. We never ask for passport or ID copies by email.
- We answer within 30 days. Requests are free unless they are clearly excessive.
- If we cannot fully meet a request (for example because the law requires us to keep a contract), we explain why.
- Members can delete their account themselves at any time under Account → Profile.
4. Why we process data
Our bases: performing a contract or steps before one (your account, your rental request), legal obligations (contract and accounting records), our legitimate interest (security, fraud prevention) and, where needed, your consent. The full list is in our privacy policy.
5. Transfers abroad
Some of our service providers may process data outside Thailand. We only use providers that offer safeguards under PDPA sections 28–29.
6. Data breaches
If a breach could put your rights at risk, we report it to the PDPC within 72 hours of learning about it. If the risk is high, we also tell you directly without delay.
7. Contact and complaints
Data controller: Only Rental Co., Ltd., registration no. 0205569015173, 1/25, Room 3D, 3rd Floor, Moo 3, Nongprue Sub-district, Banglamung District, Chonburi 20150, Thailand · privacy@onlyrentalpattaya.com.
Authority: Personal Data Protection Committee (PDPC), Thailand · pdpc.or.th